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HEAD OF GUEST & TRAVEL OPERATIONS

Ready to lead a new era in African football?

You believe you have the educational background and professional experience to elevate the organization to the highest international standards? CAF is looking to recruit a Head of Guest & Travel Operations.

Responsibilities:

Guest Management & Protocol:

  • Lead the Guest Management & Protocol team and set clear operating routines for day-to-day delivery.
  • Own VIP management across locations (airports, hotels, venues, corporate events, official functions), ensuring smooth movements and professional service standards.
  • Coordinate VIP programs and corporate events operationally, including schedules, run-of-show execution, on-site staffing, and real-time troubleshooting.
  • Maintain high-quality coordination with internal stakeholders and external service providers to ensure consistent VIP experience.
  • Act as the escalation point for VIP issues and last-minute changes, resolving quickly and keeping leadership informed.

Travel Operations:

  • Lead the Travel team responsible for coordinating travel plans and movements for VIPs, Staff, Match Officials, Delegations and other event stakeholders as assigned.
  • Build and manage operational travel plans including arrivals, departures, and daily movement schedules aligned with the competition and events calendar.
  • Ensuring with the relevant CAF Departments that capacity planning is accurate and delivery remains reliable during peak periods.

Requirements (Profile):

  • Bachelor’s degree in business administration, management or equivalent. 
  • Proven experience leading operational teams in event operations, guest services, travel operations, or tournament delivery
  • Strong ability to manage complex, high-volume stakeholder movements across multiple locations.
  • Strong vendor coordination and stakeholder management skills.
  • Clear communicator who can run tight operations and keep teams aligned.
  • Fluency in French and English is a must. Arabic or Portuguese is an advantage.
  • Proficient computer skills, including Microsoft Office (Outlook essential; Excel, Word, PowerPoint, Teams).
  • Strong organizational skills with the ability to work under pressure and meet deadlines.
  • Proactive, accountable, and committed to high levels of integrity.
  • Team-oriented, adaptable, flexible, patient, and resilient.
  • Willingness and availability to travel as required.

We offer:

  • An interesting and varied job in an exciting and innovative international organization.
  • Attractive employment conditions.
  • The opportunity to be part of a highly committed international team.
  • An excellent pension schemes.

The position will be based at CAF headquarters in Cairo, Egypt. Only qualified applicants will be considered for employment without regard to gender, race, age, skin colour, nationality, religion, sexual orientation, or on any other grounds. 

If you have the necessary qualifications and are keen to work for a top international sporting organization, submit your application in English (Motivation Letter, CV, Diplomas, and Reference Letters).

Only direct applications who meet all the required criteria will receive consideration, please send your C.V. to careers@cafonline.com

 

Application deadline 16/03/2026